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Resort Messages

Mandatory state lodging tax fee is 4 % for all units, per stay. Cash or Credit is accepted. Mandatory environment tax fee is 82.12 MXN for all units, per night, per unit. Only Credit Cards accepted. Payment will be required upon check-in, per unit, per night. Minimum age check-in is 18. Hotel units are best suited for two adults and two children under 12 years old. No Pets. Please contact the resort directly regarding its ADA/general service animal policy. ALL If applicable, additional fees for some utilities, including gas and electricity may be charged by the resort and varies based on stay duration, season, room size and actual usage, and is payable directly to the resort by you. These fees are not included in the total booking price. Credit card imprint required upon check-in at the resort. Security deposit required upon check-in at the resort. Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience. RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico. Multiple and consecutive bookings are allowed. In the case that a customer has multiple reservations, each room must be assigned a different responsible person's name (i.e., the same name cannot be used for multiple rooms on the same travel date). Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun, and The Cascades. Violations will be canceled. Please pre-check in by visiting https://precheckin.vidanta.com/home. Fees or deposits are charged for some amenities.