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Resort Messages

Mandatory state lodging tax fee is 4 % . Cash or Credit is accepted. Extra bed/cot fee is 166 local currency for all units. Only Credit Cards accepted. No Pets. Please contact the resort directly regarding its ADA/general service animal policy. Security deposit required upon check-in at the resort. If applicable, additional fees for some utilities, including gas and electricity may be charged by the resort and varies based on stay duration, season, room size and actual usage, and is payable directly to the resort by you. These fees are not included in the total booking price. To confirm a reservation 7 days or less prior to the check-in date, the inventory needs to be verified and authorized in writing by Royal Holiday. Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience. Confirmation paperwork is required upon check-in at the resort. The resort is affiliated with the International Code of Conduct with which it is committed to safeguarding the safety of Children and Adolescents. Members are required to provide ID for all adults and children in the reservation as well as a printed confirmation letter at check in. Our 1-in-2-year rule is based on the year of travel. Basic Wi-Fi is complimentary. The resort does not have elevators. Please contact the resort before check-in to determine if a ground-floor unit assignment is available. Requests for view, location, and ground-floor units are assigned at check-in and subject to availability at that time. The property cannot guarantee any specific unit. RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.