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Resort Messages

Mandatory state lodging tax fee is 5 % . Cash or Credit is accepted. Pets are not permitted at the resort. RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico. Please pre-check in by visiting https://precheckin.vidanta.com/home. Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun, and The Cascades. Violations will be canceled. Multiple and consecutive bookings are allowed. In the case that a customer has multiple reservations, each room must be assigned a different responsible person's name (i.e., the same name cannot be used for multiple rooms on the same travel date). Reservations include round-trip transportation. To schedule your pickup, please contact Vidanta between 48 hours after your RCI Reservation and 5 days before check-in. The international phone number is 1 (866) 584-3268, and our direct phone number is (322) 176-1490. Please use the website https://elitevacationbenefits.com/ to review all benefits included in the resort fee. Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.