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Resort Messages

Mandatory internet fee is 10.00 EUR, per week, for all units. Cash or Credit is accepted. per week. Mandatory utility surcharge fee is 30.00 EUR, per unit, per week, for 1 bedroom units. Cash or Credit is accepted. The utility fee must be paid when checking in. Mandatory utility surcharge fee is 40.00 EUR, per unit, per week, for 2 bedroom units. Cash or Credit is accepted. The utility fee must be paid when checking in. Safe fee is 7.00 EUR for all units, per week. Cash or Credit is accepted. Mandatory security deposit fee is 50.00 EUR for all units, per stay. Cash only is accepted. Minimum age check in is 25. Maximum occupancy is strictly enforced. No Pets. Please contact the resort directly regarding its ADA/general service animal policy. 7 ALL If applicable, additional fees for some utilities, including gas and electricity may be charged by the resort and varies based on stay duration, season, room size and actual usage, and is payable directly to the resort by you. These fees are not included in the total booking price. Contact the resort after confirmation of the vacation to coordinate Check-in or request any special needs during your stay. Prior to travel, please check the resort website together with relevant local government websites for advice that may impact your travel or vacation experience. For the latest RCI policies applicable to RCI members please visit www.rci.com. Fees or deposits are charged for some amenities. Fees charged for some utilities. Linen changes will be notified upon arrival at resort. Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties. Security deposit required upon check-in at the resort. The entrance to the resort is through the main gate on the corner of Calle Alemania and Calle Italia. The reception area is in apartment 36 on the right as you enter through the gate. An additional utility fee is charged when more than two guests occupy the unit, excluding children under two years old. Pool towel rentals are available. Bookings must be 7, 14, or 21 nights and for the correct check-in day. Incorrect bookings will be canceled. If guests arrive outside of our check-in hours, they must notify our Resort Solutions team in advance by calling +44 (0) 1858 431160 or email [email protected].