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Resort Messages

Mandatory state lodging tax fee is 5 % for all units, per stay. Cash or Credit is accepted. Minimum age check-in is 18. ALL Multiple and consecutive bookings are allowed. In the case that a customer has multiple reservations, each room must be assigned a different responsible person's name (i.e., the same name cannot be used for multiple rooms on the same travel date). Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun, and The Cascades. Violations will be canceled. Please pre-check in by visiting https://precheckin.vidanta.com/home. To get a discount at Ludo Tickets enter www.cirquedusoleil.com with the promo Code RCI. Reservations include round-trip transportation. To schedule your pickup, please contact Vidanta between 48 hours after your RCI Reservation and 5 days before check-in. The international phone number is +1 (866) 584-3268, and our direct phone number is +(322) 176-1490. Please use the website https://elitevacationbenefits.com/ to review all benefits included in the resort fee. RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico. Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience. Security deposit required upon check-in at the resort. Credit card imprint required upon check-in at the resort. Fees charged for some utilities.