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Resort Messages

Mandatory security deposit fee is 250.00 USD for all units, per stay. Cash or Credit is accepted. Plus tax due at check-in. Mandatory state lodging tax fee is 4 % for all units, per stay. Cash or Credit is accepted. Mandatory tourist tax fee is 15.00 USD for all units, per stay. Cash or Credit is accepted. Minimum age check-in is 21. No Pets. Please contact the resort directly regarding its ADA/general service animal policy. Resort has a strict non-smoking policy. ALL This resort pledges to comply with ‘Timeshare Safe Welcome’, ARDA’s recommended Industry Guidance to promote health and safety in the Timeshare Industry. Visit www.ARDA.org for complete details. Guest certificate required for multiple reservations. A number of elevators at the resort are still not operational after sustaining damage during last year's hurricane. Delays in elevator service for all buildings can be expected. Llame a la oficina Central de Worldmark al 877/484-3258 para hacer solicitudes especiales. CALL THE WORLDMARK CENTRAL OFFICE AT 800.457.0103 TO DISCUSS SPECIAL NEEDS. If applicable, additional fees for some utilities, including gas and electricity may be charged by the resort and varies based on stay duration, season, room size and actual usage, and is payable directly to the resort by you. These fees are not included in the total booking price. RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico. Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience. Confirmation paperwork is required upon check-in at the resort. Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience. Please use this link to see the most up to date Resort Amenities - https://www.worldmarktheclub.com/news/covid19_resort_amenities.shtml Credit card imprint required upon check-in at the resort. Fees or deposits are charged for some amenities. Smoking is not allowed in units. Security deposit required upon check-in at the resort. The earliest you should contact the resort is 2 weeks prior to your check-in date. Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties. Resort cannot honor unit upgrades or moves. There may be fees charged for Wi-Fi internet service.