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Resort Messages

Mandatory resort fee is 700.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. Mandatory resort fee is 1300.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. Mandatory resort fee is 850.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. Mandatory resort fee is 1600.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. Mandatory resort fee is 1250.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. Mandatory resort fee is 2350.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. Mandatory state lodging tax fee is 4 % . Cash or Credit is accepted. Mandatory environment tax fee is 79.19 local currency . Only Credit Cards accepted. No Pets. Please contact the resort directly regarding its ADA/general service animal policy. All guests checking in must pay the mandatory resort fee as applicable for all guests. Joint members must contact RCI before confirming to receive special instructions. Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun & The Cascades, and violations will be canceled. The mandatory resort fee is required when checking into the resort. Multiple and consecutive reservations are allowed; however, a Guest Certificate is required with the second unit onward. Even when the member is traveling on one of these multiple reservations, the resort fee will still be charged on all reservations. If more than one Guest Certificate is entered for the same travel date, each must be under a different guest name. Fees or deposits are charged for some amenities. If applicable, additional fees for some utilities, including gas and electricity may be charged by the resort and varies based on stay duration, season, room size and actual usage, and is payable directly to the resort by you. These fees are not included in the total booking price. RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico. Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience. This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date. Security deposit required upon check-in at the resort. Prepay the fees within 72 hours after confirming the unit or up to 30 days before check-in by accessing the email sent by Vidanta with online payment instructions. Please complete the pre-check-in process by visiting https://precheckin.vidanta.com/home. The resort will receive the reservation update, including Guest Certificates, within 72 hours after finalizing your reservation. Credit card imprint required upon check-in at the resort. The fee does not cover local taxes. To prepay the resort fees%2C please call +(800) 849-3884. The resort fee includes a welcome cocktail%2C workout facility access for all guests%2C daily housekeeping%2C onsite transportation%2C Wi-Fi for up to three devices%2C local phone calls%2C an in-room lockbox%2C and a 20% discount at Vidanta Spa and Vidanta Golf.