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Resort Messages

Mandatory security deposit fee is 100 Euros . Only Credit Cards accepted. No Pets. Please contact the resort directly regarding its ADA/general service animal policy. The gym is open from Monday to Friday. Opening times vary depending on the season. All under the age of 18 are included in the occupancy level for your apartment. Under no circumstances can the maximum occupancy level be exceeded. No cancellations or refunds are permitted once payment has been made. The property reserves the right to refuse check in or terminate your stay if any guest(s) is displaying inappropriate behavior. Please be aware the age restriction for the use of the indoor spa/pool is 16 years and over. Credit card imprint required upon check-in at the resort. Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties. Fees or deposits are charged for some amenities. Hen and stag party bookings will not be accepted. The resort applies this policy strictly. In accordance with the Statute of Children and Adolescents, it is prohibited to arrive with children or adolescents to hotels without the parent’s authorization or supervision: It is required to present an identity document or birth certificate upon check in. Resort cannot honor unit upgrades or moves. A government issued photo ID is required at check-in. Prior to travel, please check the resort website together with relevant local government websites for advice that may impact your travel or vacation experience. For the latest RCI policies applicable to RCI members please visit www.rci.com. Please contact the resort prior to arrival for assistance with reservations regarding dining and other activities. Smoking is not allowed in units. The resort operates an ongoing improvement program, so refurbishments may happen throughout the year. While the resort endeavors to keep noise and disruption to a minimum, there may be some disturbance to guests. If applicable, additional fees for some utilities, including gas and electricity may be charged by the resort and varies based on stay duration, season, room size and actual usage, and is payable directly to the resort by you. These fees are not included in the total booking price. If arriving after midnight, please contact the resort in advance for alternate check-in procedures. Special mobility accommodations are subject to availability. Please contact us at [email protected] if you have any special accessibility requirements you want to request.